Terms & Conditions

**ALL PRICES SHOWN ON WEB AND APP ARE SUBJECT TO VAT (20%) AIRPORT FEE APPLIED WHEN COLLECTING FROM AIRPORT(£8.00)**

At all airports we include 45 minutes waiting time free after the flight has landed, and there after the charge will be 40p per minute.

If a pick up from is within London (residential address or business address), we allow up to 10 minutes waiting time from the which passenger has made the booking for and there after 40p per minute waiting time will apply.

This means our fares are based on direct trip with passenger being ready to travel at the time of booking and place as specified.

From postcode cancellation not informed up to 2 hours prior to time of booking will incur 100% of the booking price.**

If we pick up from any UK address the driver will wait up to 30 minutes after the time booking was made for, if we were unable to contact passenger (ringing the door bell and calling the contact phone number), we will release the driver and the passenger will be responsible for full cost.

No reservation is considered accepted until confirmed by phone or email and passenger has been issued with the reference number.

All credit/debit cards subject to 5% charges.

Additional surcharge of 50% on the price listed on the site may be added on the following dates 24, 25, 26,  December as well as 1st January.

There will be additional charges if the passenger has to make a stop during journey which was not in the original booking(minimum £10) or any other diversion on the way

Refund Policy

Refund will be issued on the following grounds.

  • Booking on all credit/debit card notified 4 hours prior to the actual pick up time.
  • If the passenger missed the flight and informed us in advance either by phone or by email obtaining cancellation number.
  • All the cancellations are subject to minimum fee, based on the trip booked.

No refund will be issued for following

  • If the passenger books the PHV for wrong date/wrong flight number and other misleading information.
  • If the passenger leaves the airport or any other agreed pick up address without informing UK Car Bookings.

Cancellation : Full charge will apply to any booking if cancelled less than 4 hours before.

In case of as directed bookings, minimum 2 hours charge apply

**Coach bookings are charged at full if cancelled within 24 hours**

**Amendments to any booking may be charged, depending on the changes made**

 

**ALL PRICES SHOWN ON WEB AND APP ARE SUBJECT TO VAT (20%) AIRPORT FEE APPLIED WHEN COLLECTING FROM AIRPORT(£8.00)**